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The UKGC had advised as well that they would be willing to look at anything that was provided as part of this.

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Posted : 29th November 2019 10:01 am Well they replied with email saying that is is only best practice to sing up and not a necessity, they also say that they are a new casino, but they have been established since early 2018. Posted : 3rd December 2019 12:29 pm We are available 24 hours a day, every day of the year. I notice that non-uk registered gambling sites, use the Gamcare logo. Do these sites have to go through a process in order to use your logo?? Does gamcare have any say over this process and if not do they report these gambling sites to the Uk licensing authorities??

1. Are casinos not on GamStop legal in the UK?

As I have been reading, people get suckered into thinking that because the gamcare logo is on the site that this somehow gives the gambling site some respectability and responsibility.. but it doesn't. ...the reality is that these sites are simply exploiting addicted and vulnerable customers whom have already tried to exclude themselves from online gambling by signing up to Gamstop Does gamcare have a view on this? Posted : 10th December 2019 10:50 am I will pass it on to a colleague who will respond. Posted : 10th December 2019 11:55 am I suppose on balance its better that these unregulated sites have your logo than don't have your logo.

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I just hope that you get some money out of them first. It annoys that its NOT a requirement by law for all casino's operating to a Uk audience to be registered with the gambling commission and hence signed up to Gamstop. Gamstop is such a useful tool but alas all that seems to be happening now is that the internet is becoming awash with "non-gamstop" casino's. What were people thinking when they decided NOT to make it all mandatory.. its stupidity in the extreme and no doubt driven by powerful forces in the gambling industry and money. So, this was a 3 fold investigation.

Gamstop - To check the effectiveness of Gamstop and to see how easy it would be to get past this Exclusions - To check the effectiveness of exclusion systems in place with the operators to see who could detect duplicate accounts

• Bonuses might be tied to specific payment methods, like crypto-only offers.
• Websites often have detailed FAQ sections to address common queries.
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and who couldnt Verification - Not initially an area of concern, but as this investigation highlights, it was a massive part

• These platforms are not required to contribute to UK responsible gambling charities.
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• Some casinos offer "cash drop" or "prize drop" features on specific slot games.
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of things and would like to think some of the work provided to the UKGC helped make the recent changes possible.

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All information has been provided to the third party and UKGC regardless and we have been working on post 7th of May as well in the past 2 weeks. To think where to begin....perhaps a little bit of context and reasoning behind the investigatory work and subsequent actions. So, I had been gambling online for a considerable number of years. I had excluded my original details from every single operator out there and obviously used Gamstop as well. This all changed in October last year when I had a chance meeting with someone from the UKGC and had a great conversation about some of the issues I, and other players, had faced with online Gambling. Please note, all opinions stated in this are my own, the recorded evidence against each operator is factual and can be backed up if required to any operator, body or third party. Method 1 - Correct Name, Correct Address, Correct Phone Number(match to Gamstop details), different date of birth and email address.

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Government is supposed to protect its citizens from harm. but it doesn't really does it, not if revenue streams are at threat. Its the same with smoking.. does government really think that people will stop smoking just because they are in a locked cupboard in shops. Keep the citizen addicted to as many things as possible..

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its good for buisness. This post was modified 6 years ago by S.A Posted : 11th December 2019 12:51 am Hi there, thank you for your feedback. We do not usually supply our regular logo for gambling companies – GamCare has a specific ‘Problem Gambling Support’ logo for companies to use if they wish to signpost to our support services, and they do have to sign a conditions of use agreement before we supply this. This logo is not designed to endorse cas best online casino bonus no wagering requirements any of the companies who use it, simply to link through to our services for those who may need them. Some companies may also be permitted to display our Safer Gambling Standard logo, if they have completed our accreditation process in the last two years (these will be companies with a valid UK license).

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Please note that any other versions of our logo are not legitimate, and yes we do follow up with companies where we find an illegitimate use of our logo(s) to correct these. Posted : 11th December 2019 11:08 am Am tempted to send you a list of online casino's not registered in the uk and not on gamstop so you can then see if they are legitimately using your logo's. Posted : 11th December 2019 1:06 pm It really annoys me that foreign online casino's are NOT required by LAW to abide by Uk rules and regulations. Sometimes the nanny state is appropriate in my opinion. Posted : 12th December 2019 10:07 am The below is part of a reply I received from the gambling commission.. Method 2 - Incorrect Name - Correct Address, Correct Phone Number, different date of birth and same email address.

Used on top of method 1 cases where bypassed at first stage.

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Green - Means excluded from opening any kind of account on registration.

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The UKGC had advised as well that they would be willing to look at anything that was provided as part of this.So, this was a 3 fold investigation.1. Gamstop - To check the effectiveness of Gamstop and to see how easy it would be to get past this2. Exclusions - To check the effectiveness of exclusion systems in place with the operators to see who could detect duplicate accounts and who couldnt3. Verification - Not initially an area of concern, but as this investigation highlights, it was a massive part of things and would like to think some of the work provided to the UKGC helped make the recent changes possible.Please note, all opinions stated in this are my own, the recorded evidence against each operator is factual and can be backed up if required to any operator, body or third party.Method 1 - Correct Name, Correct Address, Correct Phone Number(match to Gamstop details), different date of cas casino sign up with free spins birth and email address. Used in all cases attached.Method 2 - Incorrect Name - Correct Address, Correct Phone Number, different date of birth and same email address.

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Used on top of method 1 cases where bypassed at first stage.See the attached PDF document.An explanation -Green - Means excluded from opening any kind of account on registration.Orange - Able to open an account and deposit funds but later excluded after 72 hoursRed - Able to open account(s) and deposit well after 72 hours so can only assume that auto verified or not verified at all. Docs never requested.Purple - Able to open account but asked for docs, docs sent and still verified account with wrong date of birth despite ID clearly showing this.Special mentions to Kindred Group and William Hill. Not only able to open 1 or 2 accounts but at least 4 within the groups using both methods. Some on the list may also surprise some and others not so much.Key Points - This highlights that a majority of operators were doing the right things in terms of having appropriate exclusion systems and verification systems in place. Some though....well...for companies of the size they are really should hang their heads in shame.A special mention to Betway who fully verified an account even though ID provided didnt match the account details and then had the audacity to send an email from Senior Management when questioned saying "Betway think first about customer experience, even though the DOB and ID did not match we believed we were acting in the customers interest by removing the restriction on the account".Anyway, any comments, actions, anything else then please feel free to comment. Orange - Able to open an account and deposit funds but later excluded after 72 hours Red - Able to open account(s) and deposit well after 72 hours so can only assume that auto verified or not verified at all.

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Regarding online casinos not registered with the Commission, any online casino that does not hold a licence with us would not be following the rules and regulations set out by us. Therefore most unregulated online casinos will not be registered with Gamstop and will not prevent a individuals registered with Gamstop from creating an account. All operators that hold a licence with us for gambling will be required to register with Gamstop. Please be advised however that any online casino who offers their services to consumers based in Great Britain, is required to hold a licence with us. It is illegal to offer or advertise services to GB consumers without the relevant gambling licence.

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Therefore folks, if your registered with Gamstop but come across an online casino you can still gamble at, then report them.. cos they are breaking the law! Posted : 30th January 2020 9:48 am We are available 24 hours a day, every day of the year. The I's dotted and the T's crossed. To think where to begin....perhaps a little bit of context and reasoning behind the investigatory work and subsequent actions.So, I had been gambling online for a considerable number of years.

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Lost a hell of a lot of money and really had a big problem with it. I was in a bit of a mess and had some battles with online gambling companies and did some really silly things, like use different details to sign up and play. I had excluded my original details from every single operator out there and obviously used Gamstop as well.This all changed in October last year when I had a chance meeting with someone from the UKGC and had a great conversation about some of the issues I, and other players, had faced with online Gambling. We agreed that Gamstop wasn't a saviour for excluded players and was actually incredibly easy to get round. I then contacted a media outlet who had also been covering Gambling quite heavily in recent years and they had asked myself and a couple of other individuals if we would be willing to investigate from a players perspective some of the issues discussed.